The client is a leading healthcare IT company based in the Middle East, offering a suite of digital applications that connect patients with healthcare providers. Their platform enables users to book doctor appointments, order medicines online, schedule blood tests, and access other healthcare services conveniently through a mobile app and website. The platform also includes features like telemedicine consultations, health record management, and prescription tracking.
HEALTHCARE CUSTOMER
Challenge
As the client expanded its user base to include individuals within the European Union (EU), the need to comply with the General Data Protection Regulation (GDPR) became critical. The client handles sensitive personal health data (including medical records and prescription information), making GDPR compliance essential for protecting patient privacy and maintaining trust. The challenge was to ensure that all data processing activities adhered to GDPR requirements, such as obtaining user consent, ensuring data protection by design, appointing a Data Protection Officer (DPO), and upholding the right to data erasureSolution
- Comprehensive Assessment
- Appointment of a Data Protection Officer (DPO)
- Implementation of GDPR Policies and Procedures
- Data Mapping and Risk Assessment
- Training and Awareness